Pinterest Account Suspended? Here’s What To Do in 2025

If you’re marketing your business on Pinterest, you’ve probably heard that pinning too much or pinning the same URL to often could get your Pinterest account suspended or flagged for spam.

And, if you’re account is several years old and a large source of traffic to your website, the idea of losing access probably makes you nervous.

Or, you’ve landed on this page because you were just blocked from your Pinterest account and are spiraling😵‍💫

Exhale 😮‍💨

If you find your Pinterest account suspended, don’t stress out and follow these steps to get it back.

Pinterest Account Suspended? Don’t Stress (They Make Mistakes Too)

If you had your Pinterest account suspended you will receive a similar email:

The dreaded suspension email we all hope we’ll never receive. Unfortunately, if you’re marketing on Pinterest the system that scans for spam accounts and activity will often mistakenly flag you too.

It’s an error on Pinterest’s part, and one I wish they could refine, but for now, we have to keep informing them when it happens.

The key is not to stress out and follow the steps below.

Review Pinterest’s Community Guidelines

Pinterest has laid out guidelines, known as their Community Guidelines, to make sure their users know what’s acceptable behavior on the platform.

If you discover your Pinterest account suspended, I recommend reviewing their guidelines before submitting a Pinterest help ticket.

Even with the best intentions, it’s quite possible you’ve been engaging in spammy behavior or not complying with one of their guidelines. Familiarizing yourself with their Community Guidelines will help you identify if you’re the problem, or if Pinterest made an error.

Even if you’re the problem, you can still get your account back under some conditions!

Why Would Pinterest Suspend Your Account?

According to Pinterest, there are four policy categories that could result in a suspension if they are violated:

1. Pinner safety (eg. hate speech or misinformation)
2. Account security (eg. impersonating someone else)
3. Spam
4. Intellectual property (eg. stolen pins)

Most users who find their account suspended and are violating Community Guidelines are usually in the “spam” category. This means you may have been participating in any of these behaviors:

• Using an automation app that’s not Pinterest approved (Tailwind is an approved scheduling app I recommend)
• Repetitive or unwanted posts (eg. pinning the same content 10x in a row in a short period to the same board)
• Misleading content or behavior (eg. a pin that has nothing to do with the content it goes to)
• Attempts to artificially boost views and other metrics (eg. participating in share threads)
• Off-domain redirects, cloaking or other ways of obscuring where a pin leads (eg. bit.ly links)
• Operating multiple accounts with the purpose of manipulating the algorithm
• Stuffing your boards or pin descriptions with irrelevant keywords to try and influence the algorithm

Pinterest account Suspended Despite No Policy Violations?

Pinterest is constantly changing the backend of their platform, including their spam filters. This helps them stay a head of unauthentic users who find new ways to circumvent it.

However, occasionally, good accounts can get flagged for spam as well.

This happens more often when there’s been an update and the changes cause over-enforcement, resulting in good accounts to get caught up in error.

It’s annoying, but I’m also grateful Pinterest is actively minimizing the impact of bad actors on their platform.

How To Contact Pinterest & Reactivate Your Account

When I received my Pinterest account suspension, the link in the email they sent me didn’t work. If this happens to you too, follow these steps to unsuspend your account quickly.

Submit a Formal Appeal in the Help Center

Fill out the Appeal Account Suspension help form in the Pinterest’s Help Center.

What To Add In The Subject and Description Fields

In my experience, and by observing other users attempting to get their accounts back, there are a few key points you should include in your help ticket if you want them to succeed:

• Reference the Community Guidelines and your understanding of it
• If you didn’t violate any policies, explain how you use Pinterest in a non-spammy way (eg. what you do, how often you add fresh content, if you use Tailwind app, how often you pin per day etc…)
• If you did violate their guidelines, be honest and upfront about it!
• Share that you appreciate everything they do to catch actual spammers
• Be polite and patient!

Pinterest Account Suspension Appeal Email Template

If you need help writing your message to Pinterest Help Desk feel free to use this template (replace any sections that don’t apply to you. If you schedule pins directly on Pinterest then remove the section about Tailwind):

Subject: Pinterest Account Suspended In Error

Description/Message:
Hi there! I am reaching out because my account has been suspended by mistake. I am very familiar with the Pinterest Community Guidelines and value the policies Pinterest has in place. I recently reviewed the guidelines and don’t see any that I may be in violation of. I use Tailwind (a Pinterest approved scheduler) to publish my pins, publish high-quality content, and avoid spammy pinning. I would love it if your team could look at my account and reactivate it as I would love to continue marketing on Pinterest into the future. Thank you!

When Can You Expect A Response From Pinterest Help Desk

If you’re wondering “how long will I be suspended from Pinterest”, this largely depends on a few factors.

In my experience, if you haven’t violated any guidelines, your account should be reactivated in less than 3 days.

However, if you have broken some of the guidelines it will depend how serious they are.

You should get a response from Pinterest saying your account is reactivated if the violations were unintentional and you’ve since learned and will correct the behavior. On the other hand, if the violations were severe and intentional, you risk your account being permanently banned.

Sometimes Pinterest will respond with an automated message that they can’t give you back your account. While this hasn’t happened to me, other Pinterest marketers have had that experience. If you email them back until it gets sent to an actual person you will likely get your account back.

Final Words…

If you follow the steps above and stick to Pinterest’s Community Guidelines you should get your account back without any problems.

If you find your Pinterest account suspended, the key is not to stress out, stay polite and be persistent.

Good luck!